Call-flow designer
A node canvas for the whole call: START, menus, prompts, collect, condition, set-variable, record, transfer, subflow and end.
product / pitch
Pitch - draw the call, publish it, answer in the browser
A node canvas for IVR flows, an audio library, JavaScript you can run mid-call, per-call reports with the exact path, and a softphone. Nothing to install.
What Pitch is
Pitch is the flow builder behind NexIVR. You wire nodes together on a canvas - menus, prompts, digit collection, conditions, scripts, transfers, recordings - point your incoming number at the flow, and it runs. Every call is written to a report with the path it took and its recording.
Menus with barge-in
Branch on any DTMF key. Set the wait, the retry count, and let callers press ahead of the prompt.
Audio library
Upload prompts or type text for the built-in voice. Reuse a clip across every flow.
Script nodes
Write JavaScript in a VS Code-style editor with autocomplete, unit-test it, install npm packages, and run it mid-call to read and write call variables or call your APIs.
Reusable helper flows
Build a menu once, drop a Subflow node wherever you need it. Fix it in one place.
Per-call reports
Open any call to see the flow path it took, each node's timing, script results, and the recording to play back.
In-browser softphone
Make and take calls from a browser tab over WebRTC. A flow can transfer to it.
Users & roles
Database-backed accounts with role-based access - admin, developer, operations, care.
put it to work
A few flows to start from
Front-door menu
Greet callers, offer choices, and send each key to a number, the softphone, or a message.
Account lookup
Collect an order or account number, let a Script node check it against your system, then route on the answer.
Voicemail
Record the message and have a Script node email the clip with the caller's number attached.
Ready to try Pitch?
Open the builder and have a menu answering calls within the hour.